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Privacy Security Policy

IS IT SAFE TO SHOP AT DOCTORB.COM.TR?

At Doctorb.com.tr, privacy and security issues are given utmost importance in order for you to shop with pleasure and confidence. Your credit card information that you enter after you buy any product through our site is encrypted, and the credit card authorization is automatically obtained through accessing the bank that has issued the said credit card. The information you send us throughout all these processes is sent only to the related bank and is not retained by TCT Medikal.


DO YOU SAVE THE CREDIT CARD INFORMATION?

Your credit card information that you enter after you buy any product through our site is encrypted, and the credit card authorization is automatically obtained through accessing the bank that has issued the said credit card. The information you send us throughout all these processes is sent only to the related bank and is not retained by TCT Medikal.


IS MY PERSONAL INFORMATION SECURE?

Your personal identification information and contact information, which you enter during shopping, are kept in accordance with the membership agreement and are secure.

 

PRIVACY AND SECURITY POLICY

Our company may collect personal data for various purposes. It is stated below how and in which format these personal data are collected and protected. Our Store collects personal information (such as name, surname, company information, telephone number, address or e-mail address) of the members, per the nature of business, either through membership or as a result of having the members fill out various forms and questionnaires that are available on our Store. Our company may send campaign information, information about new products and promotional offers to its customers and members at certain intervals. Our members can make all kinds of selections when they become a member about whether or not to receive such information. They can also change their selection later from their account information section, which they can access after membership login, or they can make a notification to that respect via the link available on the information page that is sent to them. Personal information transmitted by our members to our store via the electronic medium during the approval process that is carried out either through our store or via e-mail will not be disclosed to third parties except for the purposes and scope specified by the “Membership Agreement”, which we conclude with our members. In order to identify the problems related to the system and to rapidly solve the problems or disputes that may possibly arise in relation to the service provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify the users in a general way and to collect comprehensive demographic information. Our company may also use this information requested, outside the purposes and scope specified by the Membership Agreement, either by itself or through its collaborators, for the purpose of direct marketing. Personal information may also be used to contact the user when necessary. The information requested by our company or the information provided by the user or the information in respect of the transactions carried out through our store may be used by our company or its collaborators, within the scope of various statistical evaluations or for the purpose of database creation or market surveys, also outside the purposes specified by the “Membership Agreement”, provided that the identities of our members are not revealed. Our company undertakes to keep the confidential information strictly private and confidential, to regard this task as a confidentiality obligation, to ensure and maintain the confidentiality of this information, to take all necessary measures and to take due care in order to prevent any or all of the confidential information from getting disclosed into the public domain or the unauthorized use of any or all of the confidential information or the disclosure of any or all of the confidential information to a third party.

 

CREDIT CARD SECURITY

Our company gives particular importance to the security of credit card owners that shop from our shopping sites. Your credit card information is not stored in our system in any way. There are two things that you need to pay attention to in order to understand whether you are on a secure site during the process of transactions. One of them is a key or a lock icon, which should be available on the bottom line of your browser. This indicates that you are on a secure web page and that all of your information is protected through encryption. This information is used only in respect of the process of sales transactions, and in line with the instructions you provide. Information about the credit cards used during shopping is encrypted independently from our shopping sites using a 128-bit SSL protocol (Secure Sockets Layer), and then transmitted to the bank for authorization. The sales transactions are continued if the usability of the card is approved by the bank. Because no information about the card can be viewed and saved by us, third parties are prevented from acquiring this information under any circumstances. The reliability of the payment/invoice/delivery address information in respect of the orders placed online using a credit card is audited by our company to avoid Credit Card Fraud. Therefore, it is necessary to confirm the accuracy of the financial and address/telephone information of first time shoppers in order to ensure that their orders go through and are delivered. In order to check the said information, the customer, who is the credit card holder, or the related bank, may be contacted in cases where necessary. It is only you, who can access and change all the information you have provided when you became a member. It is not possible for others to access and modify the information about you under the condition that you securely protect your login information. To this end, membership process is carried out within the 128-bit SSL security sphere. This is an international encryption standard that is not possible to break. Internet shopping sites with information hotlines or customer services and where open address and telephone information are indicated are more preferred today. This way, you can get detailed information about all the issues that stick in your mind, and you can get more accurate information about the reliability of the company providing the online shopping services.

 

Note: We recommend that you pay attention to the availability of the company's open address and phone number on the internet shopping sites. If you are to shop, make a note of all the phone/address details of the store where you will purchase the product, prior to making your purchase. If you are skeptical about any company, verify this information by calling up the said company prior to making your purchase. All the information about our company and the location of our company are stated on all of our online shopping sites.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you send us through using the credit card mail-order method will be stored by our company pursuant to the privacy policy. This information will be stored for a period of 60 days to be used against any possible objections that may be experienced with the bank with respect to withdrawals from the credit card accounts, and then destroyed. You can object to the bank in case of withdrawal of any amount from your credit card, except for the cost of the mail-order form, which you are to approve and send us, in return for the price of the products you have ordered, and thus it does not constitute a risk as you can prevent the payment of any unapproved amount.

 

THIRD PARTY WEBSITES AND APPLICATIONS

Our store can give links to other sites from within the web site. Our company does not assume any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on our site are disseminated to our users through our advertising partners. The Privacy Policy Principles included in this agreement only relate to the use of our Store and do not cover third party websites.

 

EXCEPTIONAL CASES 

In the event of limited circumstances listed below, our Company may disclose users’ information to third parties that fall outside the provisions of this “Privacy Policy”. These limited number of cases include; compliance with the requirements imposed by the rules of law, such as Legislative Decrees, Regulations, etc., which have been issued by the competent legal authority and are in force; fulfillment of the requirements imposed by the “Membership Agreement”, which our Store has concluded with the users, and by other agreements, and implementation of these agreements; the request of information about users in connection with a research or investigation carried out in due form by a competent administrative and judicial authority; and request of information in order to ensure the protection of the rights or security of users.

 

E-MAIL SECURITY 

Please never type your credit card number or passwords in the e-mails you are to send to our Store's Customer Service with respect to any of your orders. Information in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from within your e-mails under any circumstances.

 

COOKIE POLICY 

Our company is able to obtain information about the users that visit our store and their use of the website, through the use of a technical communication file (Cookie). Said technical communication files are small text files sent to the user's browser by a website, to be stored in the primary memory. The technical communication file facilitates the use of the Internet by storing the status and preferences information about the site. The technical communication file helps to obtain statistical information in respect of the number of people that have visited the site, the purpose of a person in visiting the site and the number of times he/she has visited the site, and for how long they stayed online on the site, and to dynamically generate ads and content from user pages designed specifically for the users. The technical communication file is not intended to retrieve data or any other personal information from your primary memory or email. Most browsers are initially set to accept the technical communication file, but users can, if they wish, change the settings so that the technical communication file is not accepted or a warning appears when the technical communication file is sent. Our Company may change the provisions of this “Privacy Policy” at any time through posting such change on the website or via sending e-mail to users. Any amendments to the provisions of the Privacy Policy will be effective as of the date it is published on the website.